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Last updated: 11 October 2026

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.

This website is operated by Big M Business Group Ltd, a business group registered in Cameroon with its head office in Buea.

2. About This Website

This website serves as the corporate gateway for Big M Business Group Ltd and its subsidiaries. It introduces our group, presents our business portfolio and directs visitors to the appropriate existing platforms for bookings, applications, purchases and enquiries.

This website does not itself process bookings, applications, payments or orders. Those activities take place on the platforms we link to, which are governed by their own terms.

3. Our Subsidiaries

This website links to services provided by our subsidiaries:

Each subsidiary may have additional terms, conditions or policies that apply specifically to its services.

4. Third-Party Platforms

This website contains links to third-party platforms including Microsoft Forms, Selar and WhatsApp. We are not responsible for the content, terms, policies or availability of those platforms. Your use of them is governed by their own terms and privacy policies.

5. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of this website by any third party.

You must not:

6. Referral Codes

Some services — particularly hotel bookings — accept referral codes from authorised partners. Referral codes are issued by us at our discretion, are non-transferable, and may be withdrawn at any time. Referral partners are independent third parties and are not employees or agents of Big M Business Group Ltd.

7. Bookings, Applications and Purchases

Booking requests, loan applications and educational product purchases take place on the platforms we link to, not directly on this website. Submission of a booking request, loan application or product order does not guarantee acceptance, approval or availability. Each request is reviewed individually, and final decisions rest with the relevant subsidiary.

8. Pricing and Information Accuracy

We aim to keep all information on this website accurate and up to date. However, we do not warrant that all information is complete, accurate or current at all times. Prices, services, products and availability are subject to change without notice.

Where prices are shown (for example, room rates on El Paso Complex), they are indicative and may be updated. Final prices are confirmed at the time of booking.

9. Intellectual Property

All content on this website — including text, logos, images, layout and design — is the property of Big M Business Group Ltd or its licensors, unless otherwise stated. You may not reproduce, distribute or use this content for commercial purposes without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Big M Business Group Ltd shall not be liable for any indirect, incidental, special or consequential damages arising from:

Nothing in these Terms limits any liability that cannot be excluded under applicable law.

11. Privacy

Our handling of personal information is governed by our Privacy Policy, which forms part of these Terms.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

13. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Cameroon. Any dispute arising from or in connection with the use of this website shall be subject to the jurisdiction of the competent courts in Cameroon.

14. Contact

If you have questions about these Terms & Conditions, please contact us: